Responsibilities

• Develop a deep understanding of data usage across MTN Products and Business Units.
• Identify and escalate potential privacy and data protection concerns based on risk and operational impact. 
• Operationalize daily privacy functions like record of processing activities, privacy impact assessments, cookies compliance, and data subject requests.
• Work with key business stakeholders to complete Privacy Impact Assessments and other privacy reviews related to products, technologies, and vendors.
• Serve as privacy subject matter expert, particularly regarding the privacy laws and regulations that apply to MTNC business technology platforms. 
• Collaborate with the Risk and Compliance team, legal department and multiple partners in other business units to build a resilient, scalable privacy programme. 
• Identify operational privacy and data protection concerns from a Technology perspective and furnish efficient solutions. 
• Facilitate compliance with privacy and data protection laws by MTN’s business partners from a Technology perspective.
• Guide product and development teams to incorporate privacy by design.
• Support both the Incident Response teams by responding to privacy events and incidents as necessary.
• Engage and support procurement in the negotiation of privacy and data protection-relevant contract terms for both clients and vendors.
• Continuously seek to develop, improve, and streamline efficient, scalable, and resilient privacy and data protection processes, tools, and procedures, including maintaining useful documentation.
• Monitor legal and regulatory developments, the privacy practices of peer companies, relevant privacy and data protection frameworks, and best practices in general.
• Identify evolving privacy risks inherent in MTN’s operations and the development of new products and services.
• Analyse and reports on data privacy risks, and compliance adherence and escalates concerns or issues as required. 
• Collaborate with local enabling functions (e.g. Information Security, Legal and Regulatory, and Risk and Compliance) and help them understand their personal data privacy responsibilities. 
• Respond to internal and external personal data privacy escalations quickly, proficiently and professionally while meeting specific quality expectations. 

Qualifications

Education:

• IT, Project Management, Business degree, Legal (Bachelor, Master’s or equivalent).
• Any other degree may be considered if studies included privacy or data protection related disciplines.
• A certification in Data Privacy will be an added advantage.

Experience:

• 3 – 5 years of experience in relevant field.
• Knowledge in Cameroon and European data protection laws and regulations.
• Data privacy or information security experience including data incident management.

Competencies:

Functional Knowledge and Skills:  

• Knowledge of Emerging Technologies
• Data Security & Encryption
• Cyber Security
• Data Privacy General knowledge
• Data Governance & Management
• Critical Thinking
• Effective Communication & Collaboration
• Continuous Learning and Adaptation
• Data Privacy Risks and Controls
• Data Analytics & Reporting
• Business Acumen
• Solution focused
• Stakeholder Engagement and management
• Data Ethics and Privacy by design
• Attention to detail

Behavioural Qualities (Live MTN Values)

• Lead with Care
• Demonstrates our curiosity and determination to be game changers. 
• Own and deliver on our bold ambitions to generate value for our internal and external stakeholders 
• Lead with humanity and empathy
• Nurture relationships and act for the benefit of people, communities, societies, environment & planet
• Completely accountable
• Humble & considerate
• Can-Do with Integrity
• Steadfast in our commitment to equity, ethics & morality.
• Discern right from wrong when “doing
• Honest and candid
• Bold & courageous – free to speak up and trustworthy in action, behavior & thought
• Do right by others – 
• Collaborate with Agility
  • Demonstrates how to collectively engage and work to achieve our shared purpose
  • Forge meaningful partnerships, operate with a solution mindset and take personal accountability for our contribution
  • believe in our shared goals
  • learn, adapt, break barriers, fail-fast and discover new ways to make a positive impact
• Serve with Respect
  • Demonstrates our higher purpose to be of service for good
  • Humble and modest in our interactions
  • Mindful of personal actions and its impact on people, customers, communities, ecosystems, nation state, shareholders & regulators
  • Treat others with dignity, open yourself to other’s views and believe in collective mission to serve for the greater good
• Act with Inclusion
• Value the power of diversity
• Empower others to do better for the people, communities, nation states and the ecosystem around us

Training

• Relevant Leadership & Functional training identified by the Company

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